Reviews for COCOON VEHICLES, DENBY
5/5 from Ross
2 years ago
2 years ago
I think the simplest way to sum up my experience is to say that I wish all transactions and experiences were like this.
The entire process was fast, smooth, simple, clear, seamless and flawless. No interminable jumping through hoops and a better deal than competitors offered. The process was exactly as Rebecca and Rhys said it would be.
Extremely grateful for their help and can’t recommend them highly enough.
5/5 from Andrey
3 years ago
3 years ago
I recently had the pleasure of dealing with Cocoon Vehicles, and I must say, their service was impeccable. The responsiveness of Rebecca, Rhys, and their team was lightning-fast. They provided all the necessary information upfront, making the entire process transparent and straightforward. What stood out to me was not just their professionalism but also the genuine kindness that the staff exhibited throughout our interactions. It's clear they value their customers and prioritize clear communication. I wholeheartedly recommend their services to anyone in need of a hassle-free vehicle experience.
5/5 from Suraj
3 years ago
3 years ago
From the initial enquiry to dropping the car back, the team have been fantastic and very helpful. Brand new vehicle delivered for my short term lease. It was a great overall experience. Thanks!
5/5 from Jannik
3 years ago
3 years ago
A few weeks back I enquired about a short lease for an Audi Q4 for my company. The team at Cocoon Vehicles were very responsive and swiftly handled our application - the vehicle was then delivered on the promised day less than two weeks from the original enquiry date. Since then Cocoon Vehicles has been nothing but professional. A special compliment goes to Rhys and Rebecca who have always responded quickly and friendly. We are looking forward to handling future leases with them.
5/5 from Duarte
3 years ago
3 years ago
After struggling a lot to lease a car, Cocoon was the solution. Kind, courteous and fast service. The perfect solution for expats - THANK YOU!
5/5
3 years ago
3 years ago
Excellent customer service, very prompt replies to all enquiries and Rebecca organised a hire car for me so quickly and efficiently! Very impressed with this company so far. Thanks so much Rebecca and team. Will definitely recommend you to everyone!
5/5 from Kelly
3 years ago
3 years ago
After being left unexpectedly and very suddenly without a car, I found the service from Cocoon Vehicles was comprehensive and above all informative, friendly and approachable - very important for me, personally. My car is an extension of my office, my children's transportation and the face of my company. They did their utmost to get me back on the road and effectively back to full work mode ASAP and gave me regular updates of what was needed and when. I did feel like I was signing my life away : ) but I wouldn't hesitate to use them again and I'd certainly recommend them. Thank you so much Cocoon.
5/5 from David
3 years ago
3 years ago
Cocoon have been fantastic from the get-go - quick, efficient, responsive and also very reasonable to deal with. I had my car delivered within a couple of weeks of first making contact. I’d definitely recommend the service to others looking for a short-term lease.
5/5
3 years ago
3 years ago
I have had a number of cars over the years from the team in Cocoon and for me, the flexibility, value and excitement of being able to change to a new car over a shorter than traditional term is simply fantastic.
In my experience, the service levels at Cocoon are second to none and each car changeover has been timely and painless with great communication.
The fun and excitement of driving a new car is always something that brings me a great amount of joy and thanks to Cocoon, I am able to relive this excitement over and over each year or sooner :-)
Thanks to the team for the smooth collection today, can’t wait for the new one to arrive!
5/5 from Vicki
4 years ago
4 years ago
Cocoon's client care and knowledge on the market for leasing vehicles is exceptional. Everything was explained explicitly to me, with constant updates (without me even asking). I am really enjoying my car and would not hesitate to recommend Cocoon to anyone! Thank you!